Your needs belong in the plan.

Tell us what makes the visit work

You can ask about step-free routes, walking distance, seating and rest stops, accessible toilets, luggage or mobility-equipment space, communication needs and child seats. You do not need to send a diagnosis or medical documents to describe a practical requirement.

Confirm the actual route and vehicle

Historic lanes, kasbahs, village paths, dunes and beach access can involve uneven surfaces or steps. A general family or guided label is not an accessibility certification.

Ask for the exact meeting point and the accessible parts of the route. Transfers need confirmed vehicle specifications; guides should explain alternatives and any parts that cannot be adapted.

Using this website

The website supports touch navigation, keyboard controls and larger text. Contact us if a control is difficult to use, explaining the page and device involved. We will review the issue; this is not a claim of independent accessibility certification.

Start a practical conversation

Select Accessibility in the contact form, name the programme or destination and explain your needs in everyday terms. The team can review the enquiry before any service is confirmed.